Who are My Transfer Mallorca and what do we offer?
www.mytransfermallorca.com are a professional transport company offering secure and reliable private transfers to and from your holiday destination. We also offer transport for excursions should you wish to book any days out.
What type of transfer can I book?
Through our website you can reserve private transfers to and from the airport or cruise port of Palma de Majorca to any hotel, villa or private finca across the island of Mallorca. Private transfers are a direct door to door service with no detours or additional stops or pick ups. If you require a tailor made transfer please do not hesitate to contact us for a personalised quote.
How can I book transport for an excursion?
If you would like to pre-book transport to take you and your party on an excursion please email or telephone our reservations department before travel or you can also arrange a day out by contacting our office when you are in email@example.com
How can I book a transfer?
You can book your transfer online at www.mytransfermallorca.com in advance up to 24 hours before your arrival in resort. If you require a last minute booking to be made with less than 24 hours before your arrival please contact our reservations department through our contact page.
Booking Infants & Children
Infants and children must be added to the reservation at the time of booking to ensure that the correct and appropriate vehicle size is provided. Infant and child car seats are available for all transfers when booking with mytransfermallorca however these must be selected at the time of booking.
How much luggage can I bring?
You are allowed 1 bag or suitcase and 1 small hand luggage per person. If you are travelling with excess luggage such as large suitcases, golf clubs or bicycles it is imperative that you choose the option at the time of booking to avoid incurring any additional charges. Failure in providing this information at the time of booking may require an extra transfer being arranged for the excess baggage which may incur additional costs.
How much will it cost to add golf clubs or bicycles?
My Transfer Mallorca do not charge any extra for the transport of golf clubs or bicycles, simply add them at the time of making your booking through our webpage. Should you require transport throughout your stay to and from the golf course or to transport bicycles please email for a quote.
Where will I find the driver on arrival at Palma de Mallorca Airport?
Our driver will be waiting to welcome you at the MEETING POINT which is situated in the arrivals hall of Palma de Mallorca Airport, just in front of door C and the Information desk, he will be holding a sign with your name.
What happens if I cannot find the driver?
If you cannot locate our driver please contact our reservations department on (0034)663984077
What will happen if my flight is delayed?
Our airport staff have updated live arrival times so we will be informed of any delays or changes to your flight times. Our driver will be there for when your flight arrives and there are no additional charges for delays.
How do I arrange for my transfer for departure and where will the driver pick me up from?
Our driver will pick you up at the entrance to your Hotel, Villa or Finca and the pick up times are stated on the email confirmation sent to you at the time of booking.
How do I pay for my reservation?
You can save by paying upfront by credit card before you travel securely through our website or choose the option to pay in local currency directly to our drivers in resort.
Are there any hidden extra charges?
No, the price you are quoted for your transfer at the time of booking are the final charges and no additional costs will occur once you arrive in resort.
Can I make changes to my reservation?
If you should need to make any changes to your booking please email us or call us with your new details and we will update your booking accordingly. You will be responsible for any increase in costs if the new journey is further or the amount of passengers increases.
Can I cancel my booking?
Yes you may cancel your booking at any time up to 24 hours prior to arriving in resort, payments made with credit card will incur a small refund charge.
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